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1. Will the offshore recruiters be following their own recruiting process or can they use my company’s process?

Our recruiters follow our clients’ processes. That said, given our experience gained from the volume of recruiting we perform, we look to add value to our client’s process if we have suggestions we think will be beneficial.

2. What if we don't have a formal process or a script?

PSG will collaborate with you and build a custom script and process based on your goals and based on our experience with recruiting best practice.

3. Does PSG Offshore Resources specialize in any particular staffing segments?

No, we provide staff for any type of recruiting. We have recruited for a wide range of positions- everything from administrative staff in New York to pharmacists in Tennessee. We even recruit for airline pilots in Dubai.

4. Do the recruiters have good English language skills?

Yes. Our recruiting call center is located in The Philippines. Since the Philippines was a protectorate of the United States for 50 years, English language skills there are excellent. Plus, Filipinos have a cultural affinity for the United States, resulting in their strong ability to be conversational with Americans.

5. What phone number gets used?

Telephone calls are essentially free and overseas recruiters typically use a phone number that is local to wherever they are calling.

6. How can the recruiter work out of my computer software?

Given advances in technology despite the distance, connectivity is relatively easy and inexpensive, overseas recruiters typically work “in” clients’ software systems using a remote desktop solution. Such systems are very easy to set up; in fact, if you use Microsoft products you probably already own their Remote Desktop Solution. Working overseas is no more complicated than working at a satellite office or working from home.

7. Is my data safe?

While “safe” is a relative term, it is likely that the data is no more at risk than it is in your own system. If you opt to have overseas staff work out of your system, the data will continue to reside on your corporate servers and overseas workers will never actually store any data on their server. Furthermore we have controls in place around employee and physical security such as computers with no export devices, confidentially agreements with employees, security personnel and other safety measures.

Industry Affiliations


PSG is a long-standing member of the American Staffing Association (ASA), whose member firms account for 85% of all staffing placements in this country. PSG has received numerous awards from the ASA for outstanding service and our innovative candidate marketing and retention programs. PSG's President is pleased to be a member of the ASA's Board of Directors. Our involvement with the ASA provides us with current information on employment trends and best practices which ultimately benefits our clients and candidates.



PSG is an active member of the New England Human Resources Association (NEHRA), with PSG's president serving as a member of NEHRA's Diversity Committee.


PSG Offshore Resources is a member of the International Association of Outsourcing Professionals (IAOP). The IAOP consisting of corporate, professional, and associate members worldwide is leading the effort to transform the world of business through outsourcing.


PSG is a member of the National Association of Pesonnel Services. PSG's President has been a frequent speaker at NAPS conferences on recruiting best practices and on offshore recruiting.