Data Management Process
| Your offshore staff is equipped with Windows XP and the full Microsoft Office suite. Depending on your needs and software requirements we will determine which option best fits your organization. |
Remote Connectivity Options
 Remote DesktopThis is the standard Microsoft-sponsored remote-access solution. A Remote Desktop setup allows PSG Offshore to access computers and systems at your site. Accordingly, data and software are secure. Virtual Private Network (VPN)If your company has a pre-configured VPN or Virtual Private Network, this may be the best option for you. VPN allows a remote user to log in through the Internet as if the remote computer were plugged into the local network accordingly data and software are secure. EmailAll employees are assigned an always-on email account for quick, convenient communication of messages and smaller file attachments. This would be ideal if no access to your proprietary systems is needed. FTPFTP is a tried-and true method for uploading and downloading large files through the Internet. PSG Offshore Resources sets up a dedicated FTP account for your business, which enables you to transfer files that are too large or too numerous to be emailed. This would be suitable for large files that need to be manipulated in Excel. Paperless ProThis application is a streamlined option that facilitates transferring large quantities of paperwork. It is quick, easy and inexpensive. After scanning your documents, your file is uploaded to a heavily-firewalled server in the Philippines, with a redundant copy stored on a U.S. server. Your offshore staff accesses your file in accordance with their specific job functions. |
Telephony Process
| PSG Offshore Resources provides instant local telephone service as well as other options that may be of interest to you.Direct Local Access As part of our service PSG Offshore resources will provide you with a local phone number for your offshore staff so you will not incur any long distance charges. Voice-Over-IPPSG Offshore Resources maintains a worldwide network of Voice-Over-IP servers for local-access dialing throughout the United States. You can have direct dialogue with your offshore employees by dialing the local number which we provide to you. PSG Offshore also boasts an effective conference room and conference phone setup for trans-Pacific meetings and online training programs. |
Employee Security
|
All employees sign legally binding confidentiality and non-disclosure contracts.All employees have extensive background checks on a local, regional and national level by Police and Governmental security agencies as well as written clearance from prior employers.No unauthorized material can leave the premises; a security guard monitors the exit twenty-four hours a day and performs photo identification checks.Where necessary, workstations are set up with disabled media such as USB/flash drives and print functionality.Access to the internet is restricted when necessary.State of the art security cameras are watching the data terminals and have motion activated recording devices with film storage for viewing at any time.We provide privacy, security, and confidentiality awareness training to our entire workforce. |
Physical Security
|
We conduct all data transfers - including internal email - using only secured networking and Internet protocols.Using remote desktop access means data never leaves your server or your control; in fact you set the security levels. We view your data but cannot copy or download it.All data-centers are protected by "State of the art" firewall appliances with the strictest policies in place.All computers used for remote desktop access for accounting work are specially designed with no external save or output devices.Any retrieved data storage (like Paperless Pro files) is stored directly on secure servers, protected with 128 bit encryption (the top level security for all internet transactions, including banking etc).Data is continually synchronized via secured Virtual Private Network connection between servers at different locations for maximum data redundancy. |
Disaster recovery
Just like most U.S. businesses, our offshore location has the most up to date data and systems recovery processes available. Your information and investment will be protected by:
We also have 24/7 monitoring of all systems with auto-paging and BlackBerry access for our technology teams in the U.S. and the Philippines. It is also important to note that our location in Cebu , Philippines is minimally susceptible to national disasters. The island is totally surrounded by other islands limiting any potential impact from storms; in fact the last major typhoon to hit the Cebu island was in 1993. This was probably one of the main reasons that it was the very first island (of over 7,000 islands that make up the Philippines ) that the Spanish decided to settle. Cebu has had no material earthquake activity; and the island has a solid infrastructure originally built up from former United States military presence. |
Cost Savings
